The course also provide attendees with clinical understanding of mental health disorders plus practical guidance on how to deal with members of the public exhibiting signs of mental illness.The course finishes by providing guidance on the coping mechanism use by mental health professionals working in the field, providing vital insight into the tried and tested techniques capable of de-escalating volatile situations and best practice guidance on how to reduce the level of stress experienced by staff.
Casework Master Class – Mental Health Awareness
There are no upcoming dates for this course.
The course is specifically aimed at caseworkers and office managers working within the constituency. It provides professional guidance on how to deal with acute situations of crisis as well as providing staff members with clear and pragmatic guidance on how to deal with mental health casework.
Attendee from The UN International Criminal Tribunal Court for Former Yugoslavia
“The course gave excellent insights into this highly specialised skill. I would highly recommend this course to anyone faced with the challenged of writing for others.”
Attendee from Germany based at the European Central Bank
“Well structured, prepared and delivered”
Attendee from the BMA
“The Course was very thorough and gave a good overview on how to influence proceedings in Westminster”
Attendee from the Executive Team at Southampton University
“Excellent interactive course. Feel that it was a valuable use of a day”
Attendee from Labour MP 's constituency office on the Remaining safe personal safety for caseworkers course
“Overall a very useful course. Great to meet other colleagues who deal with similar events and have a chance to discuss issue in a confidential environment and discuss serious matters in a relaxed atmosphere”
Attendee from Amnesty International
“Very good. All the trainers were extremely knowlegdeable, received alot of information.”
Attendee from The Environment Agency
“The course was great with excellent speakers and really useful practical exercises.”
Attendee from Epilepsy Action
“The content of the course was really excellent and I definetly recommend it to others in my organisation. At first I didin't think it could be worth the money! (a Yorkshire view) but it was!”
Delegate from Deutsche Bank comment on the Advanced Speech Writing course
“Very useful course, well done on the choice of speakers and practical guidance on the implementation of strategic ideas.”