Through the use of real life case studies, it will provide practical assistance on how to manage and deal more effectively with a variety of common case scenarios, providing delegates with a ‘user friendly’ guide on how to adopt good practice capable of not only, increasing confidence and awareness of this problem but also enhancing individuals’ capability to cope with this highly sensitive and difficult by-product of casework administration.
The theory based version of this course also provide a blueprint on how to confidently incorporate best practice security protocols within constituency offices and during open surgeries; as well as teach attendees how to manage procedure on a day to day basis and set up relevant safeguards to further enhance the level of personal security enjoyed by all staff working within the constituency.