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Casework Master Class - 'Remaining safe' - Personal safety for caseworkers

This course will provide professional guidance on how to minimise the risks involved when dealing with difficult and aggressive casework enquiries.

Going much deeper than just providing commonsensical advice on how to handle negative behaviour, the course will illustrate in great detail, current best practice in the areas of personal safety in the work place as well as, offer further professional guidance on how to establish preventative measures designed to reduce the occurance of such incidents when dealing with the general public.

Through the use of real life case studies, it will provide practical assistance on how to manage and deal more effectively with a variety of common case scenarios, providing delegates with a 'user friendly' guide on how to adopt good practice capable of not only, increasing confidence and awareness of this problem but also enhancing individuals' capability to cope with this highly sensitive and difficult by-product of casework administration.

It will also provide a blueprint on how to confidently incorporate best practice security protocols within constituency offices and during open surgeries; as well as teach attendees how to manage procedure on a day to day basis and set up relevant safeguards to further enhance the level of personal security enjoyed by all staff working within the constituency .

* Please note that this course has an optional later start time of 10.15am for all those travelling in from outside London. This course currently has a limited special offer attached to it. Please call 0207 630 0033 for further details.

Contact Information

Venue Name: Parli Training

Address: Suite 49, 34 Buckingham Palace Road, London SW1W 0RH View Map (opens a new window)

Telephone: 0844 800 9071


Web Address:

Course Details & Booking

Starts: 10:00 AM
Ends: 04:30 AM

Cost: 365.50 (GBP) per person

Select the date you wish to attend:

Monday, 14 June 2021
Tuesday, 22 June 2021
Friday, 30 July 2021
Tuesday, 10 August 2021
Monday, 6 September 2021

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