What You’ll Learn
- Key Trends and Case Types: Identify and understand the prevalent trends in Health & Social Care casework and the types of cases typically encountered in an MP’s office.
- Effective Case Management: Discover strategies to efficiently manage and prioritize high volumes of casework, ensuring timely and effective resolutions.
- Navigating Regulatory Bodies: Learn the roles and responsibilities of governing bodies like NICE and GMC. Understand the procedures for lodging complaints against healthcare providers and accessing support from various regulatory bodies.
- Social Care Provision: Gain insight into the criteria and complexities of social care services, including support for independent living, personal assistants, and structural home modifications. Understand the local authorities’ duty of care, funding mechanisms, and the assessment process for care and support packages.
- Practical Approaches to Difficult Cases: Engage in interactive case studies that provide practical guidance on handling challenging health casework. Discuss real-life scenarios, explore solutions, and learn about available support sources and statutory guidelines.
Don’t miss this opportunity to elevate your expertise in Health & Social Care casework.