Who Should You Attend:
Caseworkers who presently deal with complex housing enquiries, regularly assisting families, single adults, and at-risk young people facing homelessness will gain expertise on how they can assist constituents in a professional speedy and compassionate manner.
- Focused Learning: on how to effectively responding to requests for help.
- Access to fully updated information & resources
- Practical examples showcasing ‘best practices’ approaches to dealing with enquiries