Critical Casework – Dealing with Emergencies


Course Overview

This is a comprehensive crisis management course for caseworkers. The course provides clear and precise guidance on how to deal with both domestic and international situations where immediate assistance is required. It outlines  what can be done in several situations by providing a detailed overview of all the core scenarios and circumstances that typically present themselves to constituency offices. The course has been updated to include advice on how to deal with events unfolding in Afghanistan.



This is a focused professional training course aimed at providing practical advice and professional guidance  on how to deliver emergency casework more efficiently. The course will provide assistance on how to deal with core government departments, local authorities and NGO’s during situations of acutes problems that need a fast response.

Contact Us

0207 930 8208

Whitehall House
41 Whitehall