Practical Office Management Skills 7 – Effective Letter Writing – Master Class


Course Overview

The course contains information on how to create templates to enable your office to cope with an influx of inquiries by post and email. It will also contain guidance on how to write compassionate but professional letters in response to sensitive and emotive casework. Guidance will also be given on how to  compose letters able to deal with negative outcomes in the most diplomatic way. It will also offer professional assistance on how to establish an internal letter writing system able to reflect your Member’s policy and  approach on contentious issues.

''I thoroughly enjoyed the course. Had plenty of time to go through all of the materials and discuss them in more depth. It was reassuring to know that I am doing what I should be, but equally after attending this course, I now have much more confidence in my ability to write difficult responses and deal with cases in which my MP cannot assist .''

The course provides formal training in executive letter writing skills. It will also offer step by step guidance on how to formulate different types of correspondence when responding to letters written to Members of Parliament. The day will include guidance on how to establishment effective internal office mechanisms to ensure casework and administrative teams are able to cope with high volumes of correspondence in a effective and methodical way. The course with also offer attendees additional tips on how to improve responses to complex policy issues and sensitive casework.

Contact Us

0207 930 8208

Whitehall House
41 Whitehall