Practical Office Management Skills 12 – Corporate Letter Writing – Public Affairs


Course Overview

The course contains information on how to create templates to enable your public affairs team is able to cope with public inquiries and complaints in a professional manner. Guidance on how to write official responses to Members of Parliament and Government Officials with expertise and diplomacy will also be given. This course is aim at public facing corporate and professional organisation who respond to public enquiry as part of the public affairs commitment and service.

''Enjoyable ad Informative. The trainer was very knowledgeable and engaging."

Joseph Silke, Communication Manager, South West Trains

The course provides step by step guidance on how to compose a variety correspondence for staff dealing with public inquiries.  This is an ideal course for public facing staff. The course also contains details on how to respond to casework and policy correspondence.

Contact Us

0207 930 8208

Whitehall House
41 Whitehall