Casework Master Class - Essential Communication skills for caseworkers
This course will cover how to negotiate with constituents in a calm and effective manner, teaching caseworkers how to inform the public of negative outcomes without seeming unsympathetic - in essence it will provide you with advanced communications skills to tackle the demands of this important role..

Bringing Policy to Government - formulating & implementing Policy
This course offers guidance on how to work closely with politicians and civil servants to bring in-house policy initiatives to Government..

Advanced Parliamentary Procedure
The House of Lords is very often, erroneously overlooked as a key vessel for parliamentary activity..